Shipping Policy
Last updated November 11, 2026
Draft policy for the TapStrat prototype. It will be reviewed and finalized before launch.
We ship anywhere in the Philippines.
Rates
Shipping is included in every product's price. There's no extra shipping fee at checkout, wherever you are in the Philippines.
How long it takes
- Proof: usually within 1 business day after payment.
- Production: 2 to 4 business days after you approve your proof.
- Delivery: 1 to 3 business days in Metro Manila, 3 to 7 business days for other areas.
Bulk and custom orders may take longer. We confirm timelines on your order.
Tracking
When your order ships we email you the courier and tracking number, and you can see them in your account under Orders. We use couriers such as J&T Express, LBC and Ninja Van, depending on your location.
Delivery problems
- Please double-check your address and mobile number at checkout. The courier will text or call that number.
- If a package is returned because of a wrong address or failed delivery attempts, we'll contact you. Re-shipping may cost an extra fee.
- If your order arrives damaged, see our Refund Policy; we'll replace it.